PRIVACY POLICY

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SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us on sign up or on purchasing a product such as your name, address and email address in order to fulfill delivery. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates. The details are collected when you sign up or fill a contact for on this website. Details such as your IP address, browser type, operating system and other related data are collected via Google Analytics

NOTE: We do not request, collect and have no ability to collect sensitive data on visitors to e-generaltrader.com.

SECTION 2 – CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by using the revoke button that appears on our website or by contacting us at info@e-generaltrader.com or mailing us at: Nally’s Digital Trading Enterprise P.O.Box TN940, Teshie-Nungua Accra, Ghana.

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service otherwise we do not transfer your data to any third party.

Cookies 

E-generaltrader.com under Woocommerce, does use cookies to store information about visitors preferences, record user-specific information on which pages the user accessed or visited, customize Web page content based on visitors browser type, store information about the contents of your cart, the number of visits to a store by a single customer or other information that the visitor sends via their browser. Third party advertisement vendors on e-generaltrader.com may use cookies to serve advertisements to users based on their visits to our store and other websites. Users may opt out at any time by applying the the same process issued in section 2.

Details of Log Files

Like other websites, e-generaltrader.com  makes use of log files which include  (IP) addresses, type of browser, Internet Service Provider (ISP), date / time stamp, referring / exit pages around the site and demographic information. However, your Internet Service Providers (ISP), Internet Protocol Addresses (IP), and other such information are not personally identifiable. Such information are gathered when you visit or sign up on e-generaltrader.com. E-generaltrader.com gives you the opportunity to reject this policy when you visit the website with a notice which automatically blocks the tracking cookie.

IMPORTANT NOTE: E-generaltrader.com uses Google Analytics to collect the above stated data on customers. E-generaltrader.com does not transfer or transmit these data to third parties and do not track, nor have the ability to track visitor activities beyond e-generaltrader.com.

Details:

E-generaltrader.com does not acquire or have access to any individualized, personalized or any sensitive detailed information on visitors including customers. Meaning, e-generaltrader.com does not acquire or have access to the following.

  • Name, Telephone Numbers, precise Location, in this case, home addresses, zip codes, street addresses and any other related location features.
  • Race, religion, sexual orientation, political views and income size.
  • Internet Service Providers (ISPs)
  • Internet Protocol (IP) addresses
  • Credit card and credit card details.

E-generaltrader.com has access to a general compilation of all website traffic in the following areas only.

  • Countries and cities of location of all visitors.
  • Gender, age and spoken language of all visitors.
  • Operating systems and browser types of all visitors.
  • Pages visited, that is, landing and exit pages of all visitors including behaviours on these pages.
  •  Date and time stamp

This data is stored for a period of 14 months only. After this period, which is intended for it to be used to serve customer needs, this data is deleted completely and is irretrievable.

For  further details of personal data collected by Google Analytics please visit this page >>> Google’s Personal Data Collection.

THIRD PARTY AFFILIATE COOKIES

We do have third party affiliate partnerships to which you may be redirected to from any of our pages. These third party affiliate partners use cookies to serve ads on e-generaltrader.com. Cookies enable them to serve ads to users based on their visit to e-generaltrader.com and other sites on the Internet. Some of our advertising partners may also use cookies and web beacons on our site. Our current advertising partners are Aliexpress. This would be updated to include other partners in the near future.
These third-party affiliates (ad servers or ad networks) use technology to serve the advertisements and links that appear on e-generaltrader.com. They automatically get your IP address when this happens. Other technologies (such as cookies, JavaScript, or Web Beacons) may also be used by the third-party ad networks to measure the effectiveness of their advertisements and / or to personalize the advertising content that you see on. E-generaltrader.com has no access to or control over cookies that are used by third-party Advertisers.
You should consult the respective privacy policies of these third-party ad servers for more detailed information on their practices as well as instructions on how to opt-out of certain practices. E-generaltrader.com’s privacy policy does not apply to these websites, and we cannot control the activities of such advertiser’s websites. If you want to disable cookies, you may do so through your individual browser options or contact these websites directly.

If you do not accept the conditions stated heretofore, you are immediately requested to delete any information you have supplied e-generaltrader.com, leave the website and further clear cookies from your browser.

SECTION 4 – www.e-generaltrader.com  

Our store is hosted on Woocommerce . They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Woocommerce’s data storage, databases and the general Woocommerce application. They store your data on a secure server behind a firewall.

Payment:

Woocommerce permits our store to use third party payment gateways with which they have partnered, to complete your purchase. Our store currently accepts checks and also uses Mpowerpayments as our payment gateway via Woocommerce but we may include other payment methods in the future. Third party payment gateways store your credit card data. They are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by these third party payment gateways for our store and its service providers.

For more insight, you may also want to find and read Woocommerce’s  Terms And Conditions or Privacy Statement if any and also those of Mpowerpayments.

SECTION 5 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as applications, payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by them. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the Ghana, then your personal information used in completing that transaction may be subject to disclosure under all required Ghana legislation. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, retained byond the required period, altered or destroyed. Our third party payment gateways follow all PCI-DSS requirements to encrypt and secure your credit card information and implement additional generally accepted industry standards.

 

SECTION 7 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your country, state or province of residence, or that you are the age of majority in your country, state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint or simply want more information,  contact us at info@e-generaltrader.com or by mail at

Nally’s Digital Trading Enterprise

P.O.Box  TN940,

Teshie-Nungua,Accra,

Ghana.

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